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    PROCESS

    I understand that most businesses have about 500 balls in the air and only two hands to catch them, so I aim to be as flexible and accommodating as I can. You can expect me to deliver on my promises and timeframes, and I'll do my utmost to make sure you have a great experience working with me.

    WHAT TO EXPECT

     

    We Chat, I Quote

    • Once I understand what you’re looking for I’ll go away and put together a quote either based on my hourly rate or a project price – we’ll agree on the pricing approach together first.

     

    • As you’d imagine, start and completion times vary depending on how much I have on. I’ll always be honest with you about this so there are no surprises.

     

    We Commit

    • Once you’re happy with the price and timeframe we’ll jump right on in.

     

    • I’ll ask for 50% of the fee upfront and will send you my standard T&Cs. Once payment has been received I’ll lock you into my schedule.

     

    We Get on the Same Page 

    • Then I’ll send you a project brief to fill in that will answer some key questions for me about your business and job expectations etc.

     

    • I know, I know it sounds like homework! But it’s vital in making sure that we’re on the same page, have a great working relationship and that you walk away happy saying “that Amy, she’s a pretty good egg”.

     

    We Might Chat Again

    • If we need to chat again during the job I like to arrange it over the phone or skype. I’m happy to travel within Auckland if you’d like a face-to-face, but I do try to limit those meetings as it saves you money and me time. 

     

    You Review Draft Content

    • Once the draft content is ready for you to review I’ll always send it through in a word document and I ask that you track changes or highlight them in some way so that we have a running record.

     

    • If it’s a brochure or something graphic that we’re doing then I’ll ask you to mark up a pdf instead.

     

    • The quoted price includes two rounds of changes (edits not full rewrites) so it’s important that you take the time read and review everything carefully – any changes after this point are charged at an hourly rate.

     

    You’re Happy

    • Once I’ve created some killer content that you love, I’ll ask you to sign off on it (not in blood, but I do ask for it in writing).

     

    We Deliver

    • I’ll then deliver the final body of work to you and will send an invoice for the remaining 50% of the payment (due within 7 days).

     

    And that’s it! Sounds breezy? Great, let me know how I can help...

    Let's Chat
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